Frequently Asked Questions
Everything you need to know about your EUGY experience.
What materials are used in EUGY apparel?
We prioritize sustainability and comfort by using premium organic cotton, recycled polyester, and eco-friendly dyes to ensure long-lasting quality and a soft feel.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, EUGY ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my EUGY garments?
To maintain the integrity of the fabric, we recommend washing in cold water with similar colors and air drying or using a low-heat tumble setting.